Contact the IT HELPDESK in three ways:
1. Email firstname.lastname@example.org
2. Submit an IT ticket at IT HELPDESK
3. Call O: 833-428-6743
The IT@CSU Service Desk aids with resetting passwords, Lockouts, email, wireless access, MyCSU, and much more.
HOURS of OPERATION
Monday-Friday 7-2 a.m. EST
Saturday, Sunday 9-2 a.m. EST
Central State University Remote Access
To work from home, please access Central State online applications by clicking on the appropriate links below:
VPN (Virtual Private Network)
What is VPN? Click for the details.
IT has provided specific campus users with special permissions to access critical core systems remotely. This is called VPN access. VPN access must be requested by your supervisor.
VPN is not needed for:
VPN is only needed for:
How Do I Use VPN? Click for the details.
NOTE: Downloading and installing the VPN software is not a connection to the VPN. You will need to enter your username and password in the VPN application to log in. You will not able to access CSU VPN applications without logging into the VPN first.
Applications available from off-campus without VPN access:
Applications available from off-campus with VPN access: (your supervisor must submit a SysAid Ticket requesting VPN access for you)
Remote Help: (must be initiated by CSU IT staff via SysAid Ticket