Work from Home Employees

Online Adult Students: 

Issues with a password, MyCSU, Email/Self Service Banner (Handle Your Business)

For assistance, contact:

Email: or call 833-428-6743

Hours of operation: 
Monday-Friday,   7 am – 2 am
Saturday-Sunday,   9 am – 2 am


Issues with password/online classes

For assistance, contact:

Email: or call 937-376-6142

CSU Students/Faculty/Staff:

CSU Students:

Password reset: My CSU/Handle Your Business (Self Service Ellucian)

For assistance, contact:

Email: or call 937-376-6476

CSU Faculty/Staff:

For IT-related assistance: Please create a SysAid Ticket

Central State University Remote Access
To work from home, please access Central State online applications by clicking on the appropriate links below:

VPN (Virtual Private Network)


NOTE: Downloading and installing the VPN software is not a connection to the VPN. You will need to enter your username and password in the VPN application to log in. You will not able to access CSU VPN applications without logging into the VPN first.

Applications available from off-campus without VPN access:

Applications available from off-campus with VPN access: (your supervisor must submit a SysAid Ticket requesting VPN access for you)

Remote Help: (must be initiated by CSU IT staff via SysAid Ticket