Work from Home Employees

Online Adult Students: 

Issues with a password, MyCSU, Email/Self Service Banner (Handle Your Business)

For assistance, contact:

Email: csu@egcc.zohodesk.com or call 833-428-6743

Hours of operation: 
Monday-Friday,   7 am – 2 am
Saturday-Sunday,   9 am – 2 am

Schoology:

Issues with password/online classes

For assistance, contact:

Email: tjones@centralstate.edu or call 937-376-6142

CSU Students/Faculty/Staff:

CSU Students:

Password reset: My CSU/Handle Your Business (Self Service Ellucian)

For assistance, contact:

Email: helpdesk@centralstate.edu or call 937-376-6476

CSU Faculty/Staff:

For IT-related assistance: Please create a SysAid Ticket

Central State University Remote Access
To work from home, please access Central State online applications by clicking on the appropriate links below:

VPN (Virtual Private Network)

 

NOTE: Downloading and installing the VPN software is not a connection to the VPN. You will need to enter your username and password in the VPN application to log in. You will not able to access CSU VPN applications without logging into the VPN first.

Applications available from off-campus without VPN access:

• SysAid Ticket – (Please ensure that you provide your off-campus contact information when submitting a ticket remotely so we can promptly get in touch with you.)
• CSU Office 365 Suite - (Word, Excel, PowerPoint, etc.)
  • Outlook (online email)
  • OneDrive (online document storage & sharing)
  • Teams (online team collaboration)
    • Set up Microsoft Teams for Education for classroom use
  • Click here for Office 365 Online Video Training
• Self-Service (ex. Faculty, Employee)
• Schoology
• ADManager Self-Service Password Reset
  • Instructions to Register/Signup
  • Reset Your CSU Password

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Applications available from off-campus with VPN access: (your supervisor must submit a SysAid Ticket requesting VPN access for you)

• BANNER 9 PROD Navigator
• BANNER 9 TEST Navigator
• Argos

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Remote Help: (must be initiated by CSU IT staff via SysAid Ticket

• ON-Campus Support
• OFF-Campus Support