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Schoology Trouble? 

Contact the IT HELPDESK in three ways:

1. Email csu@egcc.zohodesk.com

2. Submit an IT ticket at IT HELPDESK

3. Call O: 833-428-6743

The IT@CSU Service Desk aids with resetting passwords, Lockouts, email, wireless access, MyCSU, and much more.

HOURS of OPERATION

Monday-Friday 7-2 a.m. EST
Saturday, Sunday 9-2 a.m. EST

Central State University Remote Access
To work from home, please access Central State online applications by clicking on the appropriate links below:

VPN (Virtual Private Network)

 

What is VPN? Click for the details.

 

How Do I Use VPN? Click for the details.

NOTE: Downloading and installing the VPN software is not a connection to the VPN. You will need to enter your username and password in the VPN application to log in. You will not able to access CSU VPN applications without logging into the VPN first.

Applications available from off-campus without VPN access:

• SysAid Ticket – (Please ensure that you provide your off-campus contact information when submitting a ticket remotely so we can promptly get in touch with you.)
• CSU Office 365 Suite - (Word, Excel, PowerPoint, etc.)
  • Outlook (online email)
  • OneDrive (online document storage & sharing)
  • Teams (online team collaboration)
    • Set up Microsoft Teams for Education for classroom use
  • Click here for Office 365 Online Video Training
• BANNER 9 Self Service (ex. Faculty, Employee)
• Schoology
• ADManager Self-Service Password Reset
  • Instructions to Register/Signup
  • Reset Your CSU Password

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Applications available from off-campus with VPN access: (your supervisor must submit a SysAid Ticket requesting VPN access for you)

• BANNER 9 PROD Navigator
• BANNER 9 TEST Navigator
• Argos

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Remote Help: (must be initiated by CSU IT staff via SysAid Ticket

• ON-Campus Support
• OFF-Campus Support