Work from Home Students/Faculty/Staff

D2L (formerly Schoology)

Issues with password
All platforms (0365, D2L, Self-Service, etc.) are Single Sign-on. If you do not know your credentials, please reset your credential using the Microsoft Self-Service Password Reset link.  If you need assistance with the Student Portal, please contact the University IT department: or 937-376-6476. Note: Central State Global/Online Learning/The CITI does not provide student passwords to any platforms. 

Issues within Courses Protocol
1. Contact your professor
2. Contact the chair of the department/college
3. Contact D2L 24/7 Helpdesk located on the Organizational Page in D2L.
4. Contact your departments Instructional Course Designer

Issues with navigating D2L
View tutorials
Contact your Department's LMS Admin

CSU Students/Faculty/Staff

CSU Students

Password reset: Handle Your Business (Self Service Ellucian)

For assistance, email: or call 937-376-6476

CSU Faculty/Staff Only

For IT-related assistance: Please create a SysAid Ticket

Submit textbook adoptions to the bookstore.

Navigate Student Success

Central State University Remote Access

VPN (Virtual Private Network)

Global Protect VPN 

Global Protect VPN Installation Instructions

Global Protect VPN Change Password Instructions

Global Protect VPN Uninstall Instructions


NOTE: Downloading and installing the VPN software is not a connection to the VPN. You will need to enter your username and password in the VPN application to log in. You will not able to access CSU VPN applications without logging into the VPN first.

Applications available from off-campus without VPN access:

Microsoft Self-Service Password Reset and MFA Portal

Applications available from off-campus with VPN access: (your supervisor must submit a SysAid Ticket requesting VPN access for you)

Remote Support: