Complaint and Reporting Process

Complaint and Reporting Process

Central State University offers multiple pathways to submit complaints and grievances. The Student Handbook and Student Code of Conduct provide expanded detail for policies and procedures.

  • Please use this form should you find yourself in conflict with a University process or policy—academic or non-academic—or if you are dissatisfied with the delivery of services provided by a University faculty or staff member.

    This form is NOT for issues related to

    • grades,
    • the Americans with Disabilities Act,
    • or discrimination, harassment, sexual misconduct, or retaliation under Title IX.

    Issues related to grades follow the Grade Appeal Process outlined in the current University catalog, and issues related to the Americans with Disabilities Act, or discrimination, harassment, sexual misconduct, or retaliation complaints should be reported using the process outlined in the Student Handbook.

    Complaint form

  • California Department of Consumer Affairshttps://www.dca.ca.gov/

    California student residents may file any and all complaints online at https://www.dca.ca.gov/ or contact the Department’s Consumer Information Center (CIS) at:
     

    California Department of Consumer Affairs
    Consumer Information Center
    1625 North Market Blvd. Suite N-112
    Sacramento, California 95834

    Telephone: 833-942-1120

  • Central State University encourages victims of sexual misconduct, discrimination, and harassment to talk to somebody about what happened so they can get the support they need and so that CSU can respond appropriately. Though CSU will keep reports as confidential as possible, the University cannot guarantee the confidentiality of every report or complaint.

    Visit the Office of Marauder Conduct and Community Standards page for more information about the policies, processes and procedures for reporting Sexual Misconduct and Domestic Violence.

    Title IX Information

    Title IX Reporting Form

    Title IX Sexual Harassment Policy