Web application access

Central State University remote access

The Central State University IT Helpdesk is available to help you as you work from home from 8:00 a.m. to 6:00 p.m. Monday to Friday.

Email: helpdesk@centralstate.edu
Phone: 937-376-6000

To work from home, please access Central State online applications by clicking on the appropriate links below.

  • The Central State Information Technology (IT) department has provided specific campus users with special permissions to access critical core systems remotely. This is called VPN access. VPN access must be requested by your supervisor.

    VPN is not needed for:

    • Outlook (email) 
    • Banner Self-Service (faculty, employees)

    VPN is only needed for:

    • Banner 9 production and test
      • Accounts receivable
      • Advancement
      • Finance, including requisitions and grants
      • Payroll
      • Student information, including Admissions, Registration and Athletics compliance
      • Financial Aid
    • Jaguar
    • Argos

  • Connect to the VPN before attempting to access Central State applications (e.g., Banner 9).

     

  • Your supervisor must submit a support ticket requesting VPN access for you.

  • Remote assistance is available but must be initiated by Central State IT staff via a support ticket.

    Contact information
    IT Helpdesk: 937-376-6000
    helpdesk@centralstate.edu

    Hours of operation: 8:00 a.m. to 6:00 p.m. Monday through Friday