Changes Due to COVID-19

CSU Students: Below are a few updates from the office of the Registrar regarding processes you traditionally handle in person. Please feel free to email with questions and we will respond within 24 hours.

Stay Healthy,
F. Harris
University Registrar

Calendar Change

To better service our students the following changes have been made to the academic calendar:

Handle Your Business (HYB):

If you have registered for fall classes and submitted your 2020-21 FAFSA, you will receive notification regarding your status and next steps within 14 days of your FAFSA being processed regarding your status.

To have your PIN to access the registration portal reset, please email with you name and student ID# and a request for a reset.

You can access the portal at:

  1. a. USER ID: Your Student/Employee # (all 9 digits, no spaces and no dashes, for example-> 000123456)
  2. b. Pin: DOB (MMDDYY)

Do not change your pin even when prompted to do so, simply reenter the 6 digits of your date of birth.

If you have not registered for classes, please contact your academic advisor via email. Should you have issues, please email our office for assistance. Next, submit your FAFSA, this is a student driven action that prompts the packaging process. Click here to complete FAFSA

For assistance in a specific department, please contact the following offices:


Financial Aid:

Cash Mgmt:

Residence Life:

Health Services:


Students seeking to withdraw from a class or withdraw from the institution should send an email from their CSU email to that includes:

  1. Full name
  2. Student ID #
  3. CRN#/Subject/Course # they wish to withdraw from or an indication that they wish to totally withdraw for the semester.
  4. Reason for withdrawal

This is a student-generated action.  Once we receive the email, we will respond to the student and process the request.

Add / Drop Summer & Fall 2020:

Please forward requests to add/drop classes to fall /summer schedules to for processing that includes:

  1. Full name
  2. Student ID #
  3. CRN#/Subject/Course # you wish to add
  4. Reason for withdrawal

Once we receive the email, we will respond to the student and process the request.

Senior Final Exams/Cap and Gown Information

There will not be early final exams for graduating seniors, all final exams will be given May 5-9, 2020. Degrees will be conferred on May 9th per the academic calendar and diploma and honors memorabilia will be mailed out from our office before May 22nd.  Requests for current addresses will be emailed to all seniors via email by April 10th.

Students who ordered a cap and gown can request a refund form Herff Jones by contacting them at contact them at 1-800-837-4235 to request a refund. For those of you who wish to receive your caps and gowns, regalia will be mailed from BNS once you are cleared for graduation.

Barnes and Nobles (BNS) will be refunding for non-regalia graduation items that were purchased and are unopened. Students should email stating their choice for either asking for shipment or refund on their regalia. </p?