Central State University


Apr 29, 2009
Understanding Voice Mail Etiquette
By information Technology Staff

Proper contact etiquette is essential in establishing best practice standards.  Contact standards ranging from voice, email, and print communication should reflect a consistent representation of CSU core values, provide
helpful information, and offer excellent service to our constituents.

Internal and external greetings and voicemail etiquette guidelines.  All CSU extensions are required to have a professional pre-recorded greeting.

To assist you, we have attached to this e-mail the following documents:

1. Recording internal & external greeting
2. Voice Mail Etiquette
3. Sample Voice Mail Greetings



Central State University
1400 Brush Row Rd.
Wilberforce, Ohio 45384