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Division of Information Technology


Network Administration

Applies LAN technology to address user needs; determines the department's information management needs for the acquisition of add-on hardware and software; reviews product comparisons and makes recommendations for the acquisition of software and hardware to support the network; prepares requests for the acquisition of hardware and software; confers with vendors to devise plans for installation projects; oversees the installation of hardware and software systems; performs application and operating system product installations; develops preliminary configuration for add-on hardware and software; monitors network performance; identifies and refers unusual or difficult network problems to the maintenance vendor; evaluates system software problems; determines with maintenance vendor, the best approach for service restoration and networking repairs; communicates with vendors, other outside specialists or the central computing agency for higher level problem resolution when necessary.

Maintains the work stations, file servers, systems software and peripheral equipment in continuous working order; troubleshoots and tests systems in order to obtain optimum efficiency; insures network communications to other CPUs and LANs; tunes the system in order to balance the load running on the system and to obtain optimum system efficiency; insures network availability; develops and maintains a disaster recovery plan; backs up the system at regular intervals in order to prevent loss of data files; develops and implements strategies designed for system security; determines correct methods for attaining access; establishes levels of access for users; issues passwords and other security measures; updates security measures on a regular basis.

Confers with users and programming staff to determine user system and application needs; determines user request feasibility; defers to programming personnel to analyze and develop user network application requests and modifications; develops formats for output to satisfy user needs for information; reviews and approves final product; maintains the database for LAN; develops procedures to ensure accuracy of information in the database; documents all methods and procedures.

Instructs network users in the capabilities and functions of the LAN system; trains users in procedures for accessing the network and utilizing its functions; updates users on new procedures and additional capabilities of the system; instructs users on the procedures for using new PC software and its applications; develops and maintains a management system of network utilization and system performance statistics.

Projects future needs of the LAN for user planning strategies and information system development; stays abreast of changes and recent developments in network technology, protocols and procedures to support a LAN.

 

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