Understanding the Refund Process

FUNDS DISBURSED – I See Funds On My Account, Why Don’t I Have A Refund?

When you see the funds posted on your account, we are waiting for the actual funds and approval from the Department of Education before we can issue a refund to your account.      This process typically takes five days.

FEE REFUND/REFUND CHECK – I See A FEE REFUND On My Account, Why Don’t I Have A Refund Check?

Once, we complete what is referred to as the reconciliation process with the Department of Education,

we calculate refunds due and submit them for payment.

This appears on the students’ account as a FEE REFUND. A student can typically expect to receive his/her actual refund check 5 business days after the fee refund has been applied to his/her student account.

Students who have NOT completed their Master Promissory Notes & Loan Entrance Counseling will not receive disbursed or refunds processed.   Students who have not completed their MPNs or Loan Entrance Counseling must do so immediately.   Directions on how to do so are available at www.centralstate.edu/financialaid.